Cookie Policy

Last Updated: 19 October 2026

The Malaysian Timber Certification Council (MTCC) uses cookies and similar technologies on its website, www.mtcc.com.my, to support website functionality, maintain security, understand website usage and improve the overall user experience.

This Cookie Policy explains what cookies are, how they may be used on our website, and how you can manage your cookie preferences.

This policy should be read together with our Privacy Policy and Terms of Service.

1. What Are Cookies?

Cookies are small text files stored on your computer, mobile phone or other device when you visit a website. They allow a website to recognise your device and remember certain information about your visit.

Cookies may help websites operate correctly, maintain user preferences, improve performance and understand how visitors interact with their content.

In addition to cookies, websites may use similar technologies, such as tracking pixels, local storage and scripts, for purposes such as website functionality, analytics and security.

2. Why We Use Cookies

MTCC may use cookies and similar technologies for the following purposes:

  • Essential functionality: To support the basic operation, security and accessibility of our website.

  • User preferences: To remember certain settings or preferences where these features are available.

  • Website performance and analytics: To understand how visitors use our website and identify areas for improvement.

  • Security and protection: To help detect suspicious activity, prevent abuse and protect website forms and services.

  • Third-party functionality: To enable certain external services or embedded content where available.

The specific cookies used may change as our website, functionality and third-party services evolve.

3. Types of Cookies We May Use

3.1 Strictly Necessary Cookies

These cookies are required for essential website functions, such as security, network management and the operation of certain website features.

Without these cookies, some parts of the website may not function properly.

Where permitted by applicable law, strictly necessary cookies may be used without consent because they are required to provide a service or functionality you have requested.

3.2 Functional Cookies

Functional cookies may remember your preferences and settings to provide a more convenient browsing experience.

For example, they may support the retention of selected preferences or improve how certain website features operate.

These cookies will be used in accordance with applicable consent requirements.

3.3 Analytics and Performance Cookies

Analytics cookies may collect information about how visitors interact with our website, including:

  • Pages visited and the frequency of visits.

  • Time spent on particular pages.

  • General navigation patterns.

  • Browser, device and technical information.

  • Referring websites and traffic sources.

This information helps us understand website performance, identify technical issues and improve the relevance and usability of our content.

Where analytics services are used, the information collected and its processing will depend on the relevant service provider and the configuration of the website.

Non-essential analytics cookies will be subject to applicable consent requirements.

3.4 Security and Anti-Abuse Technologies

Certain website features may use cookies or similar technologies to protect online forms, reduce automated abuse and maintain website security.

For example, an anti-spam or CAPTCHA service may process technical information to help distinguish legitimate visitors from automated requests.

The specific information collected will depend on the service used and its configuration.

3.5 Third-Party Cookies

Some website features or embedded content may be provided by third parties. These services may place their own cookies or use similar technologies when you interact with them.

Examples may include analytics providers, video platforms, map services, social media integrations and security services, if these are implemented on our website.

Third-party cookies are subject to the relevant providers’ privacy and cookie policies. MTCC does not control all cookies or data-processing activities carried out by external service providers.

4. First-Party and Third-Party Cookies

First-party cookies are set by the website you are visiting, in this case, the MTCC website. They may support essential functions, remember preferences or provide website analytics.

Third-party cookies are set by external services or domains that may be integrated into our website. They may support analytics, embedded content, security or other external functionality.

The presence and behaviour of third-party cookies depend on which services are enabled and how they are configured.

5. How Long Do Cookies Remain on Your Device?

Cookies may be classified according to how long they remain on your device.

Session cookies are temporary and are generally deleted when you close your browser.

Persistent cookies remain on your device for a specified period or until you delete them manually.

The retention period varies depending on the cookie’s purpose and the service that sets it. Where applicable, cookie durations are determined by the relevant website configuration or third-party provider.

6. Managing Your Cookie Preferences

You can manage cookies in several ways.

6.1 Browser Settings

Most web browsers allow you to view, block or delete cookies through their settings.

You can generally configure your browser to:

  • Block all cookies or selected categories of cookies.

  • Delete cookies already stored on your device.

  • Receive notifications when cookies are set.

  • Restrict cookies from particular websites.

Please note that blocking certain cookies may affect website functionality, and some features may not work as intended.

6.2 Cookie Consent Settings

Where a cookie consent tool is available on our website, you may use it to manage your preferences for non-essential cookies.

You may be able to accept or reject optional cookies and change your preferences later.

Strictly necessary cookies may remain active where required for essential website functions and permitted by applicable law.

6.3 Opting Out of Analytics

Where supported by the analytics services used on our website, you may have additional options to limit or disable analytics tracking.

You can also restrict cookies through your browser settings. However, blocking cookies alone may not prevent all forms of data collection by every third-party service.

7. Personal Data and Cookies

Some cookies and similar technologies may collect information that relates to an identifiable individual, either directly or when combined with other information.

Depending on the circumstances, this information may include IP addresses, device identifiers, browsing activity and cookie identifiers.

MTCC will handle personal data collected through cookies in accordance with applicable personal data protection laws and our Privacy Policy.

Where required, we will obtain consent before using non-essential cookies or similar technologies that require consent.

8. Cookies and External Websites

Our website may contain links to external websites or services. When you visit those websites, their own cookies and tracking technologies may apply.

MTCC is not responsible for the cookie practices of external websites. We encourage you to review the relevant privacy and cookie policies before using third-party services.

9. Changes to This Cookie Policy

MTCC may update this Cookie Policy from time to time to reflect changes in website functionality, cookie usage, third-party services or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

We encourage you to review this policy periodically to stay informed about how cookies and similar technologies may be used on our website.

10. Contact Us

If you have any questions about this Cookie Policy or how cookies are used on the MTCC website, please contact:

Malaysian Timber Certification Council (MTCC)

Website: https://mtcc.com.my

Please refer to the official contact details published on our website for enquiries relating to cookies and personal data.

Select the relevant application to begin your certification, trademark, or notification process with MTCC

Malaysian Timber Certification Scheme (MTCS)

Malaysian Timber Certification Scheme sets standards for sustainable forest management and timber supply chains.

MTCC Trademark Usage

Request approval to use the MTCC trademark

PEFC Notification for Certification Bodies

Authorisation for certification bodies to issue PEFC certificates under Malaysia's MTCS

PEFC Trademark Usage

Guidelines and approval for authorised PEFC trademark use