{"id":3,"date":"2026-01-30T10:05:08","date_gmt":"2026-01-30T10:05:08","guid":{"rendered":"https:\/\/mtcc.com.my\/?page_id=3"},"modified":"2026-10-19T03:50:24","modified_gmt":"2026-10-19T03:50:24","slug":"privacy-policy-2","status":"publish","type":"page","link":"https:\/\/mtcc.com.my\/bm\/privacy-policy-2\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n

Privacy Policy<\/h1>\n

Last Updated: 19 October 2026<\/strong><\/p>\n

The Malaysian Timber Certification Council (MTCC) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit www.mtcc.com.my<\/a>, use our website services, submit enquiries, or interact with us.<\/p>\n

This Privacy Policy should be read together with any applicable notices or terms relating to specific MTCC services.<\/p>\n

1. About MTCC<\/h2>\n

The Malaysian Timber Certification Council (MTCC) is an independent organisation established to develop and operate the Malaysian Timber Certification Scheme (MTCS).<\/p>\n

In this Privacy Policy, the terms \u201cMTCC\u201d, \u201cwe\u201d, \u201cus\u201d and \u201cour\u201d refer to the Malaysian Timber Certification Council. The terms \u201cyou\u201d and \u201cyour\u201d refer to individuals who visit or interact with our website or services.<\/p>\n

2. Personal Data We Collect<\/h2>\n

Depending on how you interact with our website and services, we may collect the following categories of personal data:<\/p>\n

a. Personal identification and contact information<\/strong><\/p>\n

    \n
  • \n

    Name and designation<\/p>\n<\/li>\n

  • \n

    Organisation or company name<\/p>\n<\/li>\n

  • \n

    Email address<\/p>\n<\/li>\n

  • \n

    Telephone number<\/p>\n<\/li>\n

  • \n

    Mailing or business address<\/p>\n<\/li>\n<\/ul>\n

    b. Enquiries, complaints and submissions<\/strong><\/p>\n

    When you contact us, submit an enquiry, or lodge a complaint or appeal, we may collect the information you provide, including the nature of your enquiry, details of the relevant organisation or individual, incident information, descriptions, supporting documents, photographs and other evidence.<\/p>\n

    c. Certification-related information<\/strong><\/p>\n

    Where relevant to our functions, we may process information relating to certification activities, certification bodies, certificate holders, authorised representatives, certification applications and the status of certification.<\/p>\n

    Certain business, certification and contact information may be published on our website or in public certification records where appropriate for the operation, transparency and verification of the Malaysian Timber Certification Scheme (MTCS).<\/p>\n

    d. Technical and website usage information<\/strong><\/p>\n

    When you visit our website, certain information may be collected automatically, including:<\/p>\n

      \n
    • \n

      Internet Protocol (IP) address<\/p>\n<\/li>\n

    • \n

      Browser type and operating system<\/p>\n<\/li>\n

    • \n

      Pages visited and links accessed<\/p>\n<\/li>\n

    • \n

      Date, time and duration of visits<\/p>\n<\/li>\n

    • \n

      Referring website and general website interaction data<\/p>\n<\/li>\n

    • \n

      Cookie identifiers and related technical information, where applicable<\/p>\n<\/li>\n<\/ul>\n

      e. Other information<\/strong><\/p>\n

      We may also collect personal data that you voluntarily provide to us or that is lawfully obtained from relevant organisations, certification bodies or other sources for legitimate MTCC purposes.<\/p>\n

      Please do not submit sensitive or unnecessary personal information unless it is relevant to your enquiry, complaint, application or other interaction with MTCC.<\/p>\n

      3. How We Use Your Personal Data<\/h2>\n

      We may use your personal data for the following purposes:<\/p>\n

        \n
      • \n

        To respond to enquiries, requests and feedback.<\/p>\n<\/li>\n

      • \n

        To receive, assess and manage complaints, appeals and dispute resolution matters.<\/p>\n<\/li>\n

      • \n

        To administer certification-related activities and support the implementation of the MTCS.<\/p>\n<\/li>\n

      • \n

        To verify certification status and maintain relevant certification records.<\/p>\n<\/li>\n

      • \n

        To communicate with individuals<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

        Privacy Policy Last Updated: 19 October 2026 The Malaysian Timber Certification Council (MTCC) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit www.mtcc.com.my, use our website services, submit enquiries, or interact with us. This Privacy Policy […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":8}},"yoast_head":"\nPrivacy Policy - MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mtcc.com.my\/bm\/privacy-policy-2\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Last Updated: 19 October 2026 The Malaysian Timber Certification Council (MTCC) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit www.mtcc.com.my, use our website services, submit enquiries, or interact with us. This Privacy Policy […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mtcc.com.my\/bm\/privacy-policy-2\/\" \/>\n<meta property=\"og:site_name\" content=\"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-19T03:50:24+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/privacy-policy-2\\\/\",\"url\":\"https:\\\/\\\/mtcc.com.my\\\/privacy-policy-2\\\/\",\"name\":\"Privacy Policy - MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/#website\"},\"datePublished\":\"2026-01-30T10:05:08+00:00\",\"dateModified\":\"2026-10-19T03:50:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/privacy-policy-2\\\/#breadcrumb\"},\"inLanguage\":\"ms-MY\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/mtcc.com.my\\\/privacy-policy-2\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/privacy-policy-2\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/mtcc.com.my\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Privacy Policy\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/#website\",\"url\":\"https:\\\/\\\/mtcc.com.my\\\/\",\"name\":\"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/mtcc.com.my\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"ms-MY\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/#organization\",\"name\":\"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL\",\"url\":\"https:\\\/\\\/mtcc.com.my\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"ms-MY\",\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/mtcc.com.my\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/main-logo-n.png\",\"contentUrl\":\"https:\\\/\\\/mtcc.com.my\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/main-logo-n.png\",\"width\":235,\"height\":329,\"caption\":\"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL\"},\"image\":{\"@id\":\"https:\\\/\\\/mtcc.com.my\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Privacy Policy - MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/mtcc.com.my\/bm\/privacy-policy-2\/","og_locale":"ms_MY","og_type":"article","og_title":"Privacy Policy - MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL","og_description":"Privacy Policy Last Updated: 19 October 2026 The Malaysian Timber Certification Council (MTCC) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, store and protect personal data when you visit www.mtcc.com.my, use our website services, submit enquiries, or interact with us. This Privacy Policy […]","og_url":"https:\/\/mtcc.com.my\/bm\/privacy-policy-2\/","og_site_name":"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL","article_modified_time":"2026-10-19T03:50:24+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minit"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/mtcc.com.my\/privacy-policy-2\/","url":"https:\/\/mtcc.com.my\/privacy-policy-2\/","name":"Privacy Policy - MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL","isPartOf":{"@id":"https:\/\/mtcc.com.my\/#website"},"datePublished":"2026-01-30T10:05:08+00:00","dateModified":"2026-10-19T03:50:24+00:00","breadcrumb":{"@id":"https:\/\/mtcc.com.my\/privacy-policy-2\/#breadcrumb"},"inLanguage":"ms-MY","potentialAction":[{"@type":"ReadAction","target":["https:\/\/mtcc.com.my\/privacy-policy-2\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/mtcc.com.my\/privacy-policy-2\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/mtcc.com.my\/"},{"@type":"ListItem","position":2,"name":"Privacy Policy"}]},{"@type":"WebSite","@id":"https:\/\/mtcc.com.my\/#website","url":"https:\/\/mtcc.com.my\/","name":"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL","description":"","publisher":{"@id":"https:\/\/mtcc.com.my\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/mtcc.com.my\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"ms-MY"},{"@type":"Organization","@id":"https:\/\/mtcc.com.my\/#organization","name":"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL","url":"https:\/\/mtcc.com.my\/","logo":{"@type":"ImageObject","inLanguage":"ms-MY","@id":"https:\/\/mtcc.com.my\/#\/schema\/logo\/image\/","url":"https:\/\/mtcc.com.my\/wp-content\/uploads\/2026\/02\/main-logo-n.png","contentUrl":"https:\/\/mtcc.com.my\/wp-content\/uploads\/2026\/02\/main-logo-n.png","width":235,"height":329,"caption":"MTCC | MALAYSIAN TIMBER CERTIFICATION COUNCIL"},"image":{"@id":"https:\/\/mtcc.com.my\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":9,"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":27091,"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/pages\/3\/revisions\/27091"}],"wp:attachment":[{"href":"https:\/\/mtcc.com.my\/bm\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}